Privacy policy

ODDNT Co., Ltd Privacy Policy
Last Updated: April 25, 2024

This Privacy Policy explains how ODDNT Co., Ltd (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://oddnt.myshopify.com/ (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources, as detailed below. The information we collect and use varies depending on your interaction with us.

In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly provide through our Services may include:

  • Basic Contact Details: Your name, address, phone number, email.
  • Order Information: Your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account Information: Your username, password, security questions.
  • Shopping Information: Items you view, add to your cart, or wishlist.
  • Customer Support Information: Information you provide in communications with us, such as messages sent through the Services.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but it may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). This may include device information, browser information, network connection details, IP address, and other information regarding your interaction with the Services. We use cookies, pixels, and similar technologies ("Cookies") to collect this data.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

  • Service Providers: Companies supporting our Site and Services, such as Shopify.
  • Payment Processors: Collecting payment information (e.g., bank account, credit or debit card information) to process payments and fulfill orders.
  • Tracking Technologies: Third parties we work with may use online tracking technologies to collect information about your interactions with our Site and advertisements.

Information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of third-party information or their policies. See the section below, "Third Party Websites and Links."

How We Use Your Personal Information

  • Providing Products and Services: To fulfill orders, process payments, manage your account, arrange shipping, facilitate returns and exchanges, and enable you to post reviews.
  • Marketing and Advertising: To send marketing communications by email, text, or mail, and to show you targeted advertisements. This may include tailoring Services and advertising.
  • Security and Fraud Prevention: To detect, investigate, and address fraudulent, illegal, or malicious activities.
  • Communicating with You: To provide customer support and improve our Services, maintain our business relationship, and respond to your needs.

Cookies

We use Cookies to power and improve our Site and Services, remember your actions and preferences, run analytics, and better understand user interactions. For specific information about Cookies used by Shopify, visit Shopify's Cookie Policy. You can set your browser to remove or reject Cookies, but this may impact your experience and functionality of the Services.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: Vendors performing services on our behalf (e.g., IT management, payment processing, data analytics, customer support).
  • Business and Marketing Partners: Including Shopify, for providing services and advertising.
  • Your Consent: When you direct, request, or consent to our disclosure of information.
  • Affiliates: Within our corporate group for business purposes.
  • Business Transactions: In connection with mergers, bankruptcy, or legal obligations.

User-Generated Content

The Services may allow you to post reviews or other content publicly. We are not responsible for the privacy or security of information you make publicly available or for the accuracy or misuse of such information.

Third Party Websites and Links

Our Site may link to third-party websites or platforms. We are not responsible for their privacy practices or the accuracy of information found on these sites. Review their privacy policies and terms before providing any personal information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect information from them. If a parent or guardian believes a child has provided personal information, they can contact us to request deletion.

Security and Retention of Your Information

While we strive for security, no system is completely impenetrable. We recommend not using unsecured channels for sensitive information. We retain personal information based on factors such as legal obligations and business needs.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Access / Know: Request access to your personal information and details about its use and sharing.
  • Delete: Request deletion of your personal information.
  • Correct: Request correction of inaccurate information.
  • Portability: Request a copy of your personal information and transfer it to a third party.
  • Opt-Out of Sale/Sharing: Opt out of the "sale" or "sharing" of personal information or targeted advertising.
  • Limit Use of Sensitive Information: Limit the use or disclosure of sensitive personal information.
  • Restrict Processing: Request to stop or restrict processing of your personal information.
  • Withdraw Consent: Withdraw consent where applicable.
  • Appeal: Appeal our decision if we decline your request.
  • Manage Communication Preferences: Opt out of promotional emails, but we may still send non-promotional communications.

To exercise these rights, contact us using the details below. We will not discriminate against you for exercising these rights. Verification of your identity may be required.

Complaints

If you have complaints about our processing of personal information, please contact us. If dissatisfied with our response, you may appeal our decision or lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country, including the U.S. For transfers from Europe, we use mechanisms like the European Commission's Standard Contractual Clauses.

Contact

For questions about our privacy practices or this Privacy Policy, or to exercise your rights, please email us at info@oddnt.com